Goutham Krishnamoorthy (He/Him)
About Goutham Krishnamoorthy (He/Him)
Goutham Krishnamoorthy is a Customer Success Manager - Enterprise at Segment, with a strong academic background in commerce and management. He has diverse experience across various industries, including hospitality and technology, and holds multiple master's degrees.
Work at Segment
Goutham Krishnamoorthy has been employed at Segment as a Customer Success Manager - Enterprise since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of Segment's services for enterprise clients. His responsibilities include managing client relationships and providing strategic guidance to maximize the value of Segment's offerings.
Education and Expertise
Goutham holds multiple advanced degrees, including a Master's in Management Consulting from UCD Michael Smurfit Graduate Business School and a Master's in Commerce from the University of Madras. He also earned a Bachelor of Business Administration from the University of Madras and a Bachelor of Science in Hospitality Administration from the Institute of Hotel Management - Chennai. His educational background equips him with a strong foundation in business administration, management, and hospitality.
Background
Goutham has a diverse professional background, having worked across various industries, including hospitality, management consulting, and technology. His career includes significant roles at Meta as a Program Manager and at Taj Hotels Resorts and Palaces as a Commercial Strategy & Revenue Manager. He has also held positions in customer success and strategy consulting, demonstrating his versatility and adaptability in different business environments.
Achievements
Throughout his career, Goutham has developed expertise in non-traditional problem-solving and formulating pragmatic solutions to capitalize on business opportunities. He has contributed to organizations such as Cyberview Resort & Spa and Starwood Hotels & Resorts Worldwide, Inc., where he focused on sales strategy and revenue management. His involvement in various roles showcases his ability to drive results and foster collaboration within teams.
Current Roles and Initiatives
In addition to his position at Segment, Goutham serves as a Non-Executive Director at Let's Get Talking and is the Founder of KuruWe, both roles he has held since 2019. He also works as a Community Manager at Customer Success Network, where he engages with professionals in the customer success field. His commitment to these initiatives reflects his dedication to fostering community and innovation in customer success.