Joe Okai
About Joe Okai
Joe Okai serves as a Customer Success Manager for Enterprise and Strategic clients at Segment in New York, a position he has held since 2021. He has previous experience in digital marketing and consulting roles at companies such as Ready Set Rocket and Percolate by Seismic.
Work at Segment
Joe Okai has been serving as a Customer Success Manager for Enterprise and Strategic clients at Segment since 2021. In this role, he focuses on ensuring customer satisfaction and driving value for enterprise-level accounts. His position is based in New York, New York, where he has contributed to the company's mission of providing customer data infrastructure solutions.
Previous Experience in Digital Marketing
Before joining Segment, Joe Okai worked at Ready Set Rocket as a Digital Marketing Coordinator from 2016 to 2017. In this role, he was involved in various digital marketing initiatives aimed at enhancing client engagement and brand visibility. His tenure lasted for nine months, during which he gained valuable insights into the digital marketing landscape.
Experience at Percolate by Seismic
Joe Okai has significant experience at Percolate by Seismic, where he held two positions. He started as an Implementation Consultant from 2017 to 2019, focusing on the deployment of solutions for clients. He then transitioned to a Strategic + Solutions Consultant role from 2020 to 2021, where he provided strategic guidance and solutions to enhance client success.
Education and Expertise
Joe Okai studied at Tufts University from 2012 to 2016, where he earned a degree in Economics and Entrepreneurial Leadership Studies. Prior to that, he attended Hopkins School from 2006 to 2012, completing his secondary education. His academic background provides a strong foundation for his roles in customer success and strategic consulting.