Kelly Cook
About Kelly Cook
Kelly Cook is a Software Engineering Manager currently working at Segment in San Francisco, California. With a background in web development and extensive experience in various engineering roles, Cook focuses on improving team infrastructure and project workflows.
Current Role at Segment
Kelly Cook serves as a Software Engineering Manager at Segment, a position she has held since 2022. In this role, she leads a cross-functional team that includes five external agency members to develop a design system for the Twilio Segment marketing website. Additionally, she works on implementing and enhancing the website tracking plan to ensure accurate form implementation and seamless data flow. Kelly collaborates closely with the Marketing team to establish a shared strategy for enhancing and updating segment.com.
Previous Experience at Zendesk
Prior to her current role, Kelly Cook worked at Zendesk as a Web Engineer from 2017 to 2018. She later returned to Zendesk as a Senior Software Engineer from 2019 to 2020. During her time at Zendesk, she contributed to various projects and initiatives, enhancing the company's web infrastructure and development processes.
Career Path and Earlier Roles
Kelly Cook's career includes various positions in web development and engineering. She worked at Netbiz.com as a Front End Web Developer from 2009 to 2010 and at BI-LO, LLC as a Front End Web Developer from 2011 to 2012. From 2012 to 2017, she served as a Senior PHP Developer at Erwin Penland. Additionally, she was employed at LightPath Technologies as a Web Developer from 2006 to 2009, where she began her career in web development.
Educational Background
Kelly Cook studied at the University of Central Florida, where she earned a Bachelor's Degree in Digital Media with a focus on Web Development. Her studies spanned from 2006 to 2008, providing her with foundational knowledge and skills in digital media and web technologies.
Technical Leadership and Problem Solving
In her roles, Kelly Cook proactively seeks out and implements solutions to minimize pain points within her team's infrastructure, code base, and project workflow. Her technical leadership and problem-solving skills contribute to the efficiency and effectiveness of her team's operations.