Kerry Norris
About Kerry Norris
Kerry Norris is a Sales Strategy & Analytics Manager with a strong background in customer service and data analytics. She has worked in various roles across the SaaS industry, including positions at Segment, DocuSign, and MoxiWorks.
Current Role at Segment
Kerry Norris serves as the Sales Strategy & Analytics Manager at Segment, a position she has held since 2023 in Los Angeles, California. In this role, she focuses on generating quality business relationships through data-driven decision making. Her responsibilities include analyzing sales data and developing strategies to enhance sales performance and customer satisfaction.
Previous Experience at Segment
Before her current role, Kerry Norris worked at Segment as a Senior Sales Strategy Analyst from 2022 to 2023 for one year. In this capacity, she contributed to the sales strategy team by leveraging her expertise in data analytics to inform decision-making processes and improve sales outcomes.
Background in Customer Service and Data Analytics
Kerry Norris has a strong background in customer service and data analytics, which supports her role in sales strategy. Her experience in these areas has equipped her with the skills necessary to analyze customer needs and develop effective sales strategies that enhance customer satisfaction.
Education and Expertise
Kerry Norris earned her Bachelor of Arts (B.A.) in Sociology with a minor in Public Relations from Western Washington University, studying from 2012 to 2016. This educational background has provided her with a foundational understanding of social dynamics and communication strategies, which she applies in her professional roles.
Career Path and Previous Positions
Kerry Norris has held various positions throughout her career. She worked at MoxiWorks as a Designated Support Representative and Customer Success Specialist from 2018 to 2019. Additionally, she served as a Senior Staffing Consultant and Staffing Consultant at Ro Health from 2016 to 2018. Her experience also includes roles at DocuSign as an Analyst in Global Sales Operations and as an Enterprise Account Manager Coordinator from 2019 to 2021, as well as a brief tenure as Director of Sales Operations at nOps.io in 2021.