Niall Brennan
About Niall Brennan
Niall Brennan is a Product Technical Lead at Segment, where he has worked since 2019. He has a diverse background in software development and technical support, with experience in various programming languages and a history of improving organizational processes.
Current Role at Segment
Niall Brennan serves as the Product Technical Lead at Segment, a position he has held since 2019. In this role, he focuses on developing new processes and tools to enhance the efficiency of Segment's support organization. He actively builds strong cross-team relationships with Customer Success Managers to ensure optimal customer outcomes. Additionally, he conducts code reviews to help upskill colleagues and encourages contributions to internal tooling.
Previous Experience in ICT and Software Development
Before joining Segment, Niall Brennan accumulated extensive experience in ICT and software development. He worked as an ICT Specialist at the Department of Public Expenditure and Reform for one year from 2016 to 2017. He also held positions as a Software Developer at AIB from 2012 to 2014 and at Pond5 for three months in 2016. His role at Intercom as a Support Engineer spanned two years from 2017 to 2019, where he further developed his technical skills.
Education and Academic Background
Niall Brennan studied at University College Dublin, where he earned a Master of Arts (M.A.) in History from 2009 to 2010. He later pursued a Graduate Diploma in Information Technology at Dublin City University, completing the program from 2011 to 2012. This educational background provided him with a strong foundation in both technical and analytical skills.
Technical Skills and Programming Languages
Niall Brennan possesses experience in debugging a wide range of programming languages, including PHP, Ruby, JavaScript, Java, and Swift. His technical expertise is complemented by his contributions to public repositories, where he has committed code to address customer issues. This diverse skill set enables him to effectively tackle various challenges in software development and support.
Work History in Australia and Ireland
Niall Brennan has a diverse work history that includes positions in both Australia and Ireland. He worked as a Web Developer at Made In Katana for two years from 2014 to 2016 in Adelaide, Australia. His earlier roles in Ireland include a Junior Web Developer position at Sage Ireland in 2012 and various roles in software development and support across multiple organizations.