Nick Bradley
About Nick Bradley
Nick Bradley serves as a Global Renewals Account Executive at Segment, where he has significantly improved the renewal process and reduced churn. With a background in sales and communications, he has garnered recognition for his contributions in the field since joining the company in 2022.
Work at Segment
Nick Bradley has been employed at Segment as a Global Renewals Account Executive since 2022. In this role, he is responsible for managing contract renewals and mitigating churn among clients. He has successfully streamlined the renewal process, achieving a reduction in time and effort by approximately 30%. His efforts have contributed to significant improvements in client retention and satisfaction.
Professional Background
Before joining Segment, Nick Bradley worked at Synergy Surgical Products, LLC as a Sales Representative from 2017 to 2022. He also held positions with the Cleveland Browns and Detroit Lions, focusing on communications and media relations, respectively. His early career included roles at FOX Sports, where he served as a Production Assistant and NFL on FOX Assistant. Additionally, he was part of the Super Bowl LI Public Relations team for the NFL in 2017.
Achievements in Renewals Management
Nick Bradley has demonstrated a strong capability in renewals management, having managed $8 million in contract renewals across 240 accounts, including growth, mid-market, and enterprise-level clients. He has implemented innovative renewal strategies that mitigated churn and contraction by approximately 85%. His contributions to the North American Renewals team earned him the MVP title at the H2FY23 Kickoff.
Education and Expertise
Nick Bradley earned a Bachelor of Arts degree in Communication from Western Michigan University, where he studied from 2011 to 2015. His educational background has equipped him with skills relevant to his roles in sales, communications, and media relations. His expertise in analyzing customer profiles has driven $1 million in incremental revenue through targeted strategies.