Patrick Nguyen
About Patrick Nguyen
Patrick Nguyen is a Deal Desk Analyst at Segment, where he has worked since 2021. He has a background in sales operations and analytics, having held various roles at ServiceSource, Vertafore, and the Boulder Valley School District.
Current Role at Segment
Patrick Nguyen has been serving as a Deal Desk Analyst at Segment since 2021. In this role, he manages complex non-standard reviews and approvals by collaborating with various departments, including Sales, Revenue Accounting, and Legal. He focuses on providing strategic support to North American Sales regions, coaching teams on contract objection-handling techniques and alternative contract options. His responsibilities also include automating and streamlining global deal processes through operations and systems-focused projects.
Previous Experience at ServiceSource
Prior to his current position, Patrick worked at ServiceSource as an Operations Services Senior Specialist from 2016 to 2018. During his two years in this role, he was based in Denver, Colorado. His work involved supporting operational processes and enhancing service delivery within the organization.
Experience at Vertafore
Patrick held the position of Deal Support Specialist in Sales Operations at Vertafore from 2018 to 2021. Over three years in this role, he contributed to the sales operations team in Denver, Colorado, focusing on deal support and operational efficiency.
Educational Background
Patrick Nguyen earned a Bachelor’s Degree in Psychology from the University of Colorado Boulder, where he studied from 2009 to 2014. His education provided a foundation in understanding human behavior, which may inform his approach to sales and operations.
Involvement with UNAVSA
Patrick was actively involved with the Union of North American Vietnamese Student Associations (UNAVSA) during his time in Seattle and Boston. He served as a Registration Committee Member for UNAVSA-12 from 2014 to 2015 and as a Family Programming Committee Member for UNAVSA-13 from 2015 to 2016. His participation in these committees reflects his commitment to community engagement and leadership within the Vietnamese student community.