Stephen Melendez
About Stephen Melendez
Stephen Melendez is a Customer Success Engineer at Segment, where he has worked since 2022. He has a background in software development and engineering, with previous roles at Universum Solution, General Assembly, and Beacon Health Options.
Current Role at Segment
Stephen Melendez serves as a Customer Success Engineer at Segment, a role he has held since 2022. In this position, he focuses on ensuring customer satisfaction and success by providing technical support and solutions. His work involves collaborating with clients to understand their needs and helping them leverage Segment's platform effectively.
Previous Experience at Universum Solution
Before joining Segment, Stephen worked as a Software Developer at Universum Solution from 2019 to 2020. His tenure lasted for nine months in Lawrence, Massachusetts. During this time, he contributed to software development projects, enhancing his technical skills and experience in the field.
Background in Software Engineering
Stephen began his journey in software engineering as a Software Engineer Fellow at General Assembly in 2019, where he completed a three-month program in Boston, Massachusetts. This experience provided him with foundational knowledge and practical skills in computer software engineering, which he further developed in subsequent roles.
Experience at Beacon Health Options
Stephen Melendez held multiple positions at Beacon Health Options from 2013 to 2018. He started as a Claims Specialist for two years, then transitioned to a Provider Data Specialist for one year, and finally worked as an Internal Auditor for two years. These roles allowed him to gain diverse experience in the healthcare sector, focusing on claims processing, data management, and auditing.
Education in Computer Software Engineering
Stephen studied Computer Software Engineering at General Assembly in 2019, completing an 11-month program. This education equipped him with essential skills and knowledge in software development, preparing him for his career in technology and engineering.