Yannick Gentner
About Yannick Gentner
Yannick Gentner is a Customer Success Engineer at Segment, where he has worked since 2018 in San Francisco, California. He previously held positions at SAP and Raumobil GmbH, and he earned a Bachelor of Science from Karlsruhe University of Applied Sciences.
Work at Segment
Yannick Gentner has been employed at Segment as a Customer Success Engineer since 2018. In this role, he is responsible for ensuring customer satisfaction and success by providing technical support and guidance. His position is based in San Francisco, California, where he has contributed to the company's mission of helping businesses manage their customer data effectively.
Previous Experience at SAP
Before joining Segment, Yannick Gentner worked at SAP in various capacities. He served as an intern from 2014 to 2015 for six months in Germany. Following his internship, he worked as a SAP HANA Support Engineer from 2016 to 2018 for two years, where he provided support for SAP's HANA platform, assisting clients with technical issues and system optimization.
Education and Expertise
Yannick Gentner studied at Karlsruhe University of Applied Sciences, where he earned a Bachelor of Science degree from 2011 to 2015. His education provided him with a strong foundation in computer science and engineering principles, which he has applied throughout his career in customer success and technical support roles.
Bachelor Thesis Experience
During his academic career, Yannick Gentner worked as a Bachelor Thesis Student at Raumobil GmbH from 2015 to 2016 for three months in Karlsruhe, Baden-Württemberg, Germany. This experience allowed him to apply theoretical knowledge to practical projects, enhancing his understanding of engineering concepts and methodologies.