Alyssa Mandeville, Ctfa, Afim
About Alyssa Mandeville, Ctfa, Afim
Alyssa Mandeville is the Managing Director at SEI in Oaks, PA, with extensive experience in trust services and operations from her tenure at MassMutual Trust Company.
Title
Alyssa Mandeville holds the position of Managing Director at SEI in Oaks, PA. She is responsible for leading a team of relationship managers focused on client satisfaction, engagement, contracting, and problem-solving. Alyssa also heads an enterprise initiative on client experience, underscoring her leadership role within the organization.
Previous Roles at MassMutual Trust Company
Alyssa Mandeville has extensive experience within MassMutual Trust Company. From 2013 to 2018, she served as Vice President & Chief Operating Officer, Trust Services & Operations. Prior to this, she held the roles of Trust Officer from 2012 to 2018 and Internal Sales Consultant from 2010 to 2012. These roles were based in Enfield, CT, showcasing her steady rise within the company.
Early Career at MassMutual Financial Group
Alyssa's career at MassMutual Financial Group began in 2004 as a Customer Service Representative in Hartford, CT. She progressed through various roles, including Business Systems Analyst, Project Manager, Associate Director, Illustrations Readiness Director, before her transition to MassMutual Trust Company. These roles laid a solid foundation in management and operations.
Education and Certifications
Alyssa holds a Masters of Science in Management with a specialization in Technology Management from Rensselaer Polytechnic Institute at Hartford, completed between 2005 and 2007. She earned a Bachelors in Management & Marketing from Westfield State University (2001-2004) and an Associates in Marketing from Springfield Technical Community College (1999-2001). Furthermore, she achieved the Accredited Fiduciary Investment Manager (AFIM) and Certified Trust & Financial Advisor (CTFA) certifications from Cannon Trust School between 2010 and 2012.
Organizational Change Management
Alyssa Mandeville is an active member of the organizational change management center of excellence. Her focus is on future state design, aligning strategic goals with operational changes. This involvement signifies her commitment to continuous improvement and adaptability within her profession.