Chris Randall
About Chris Randall
Chris Randall is the Team Lead for Technical Operations at SEI, overseeing the 24/7/365 operation of the global SEI Wealth Platform and managing a team of technical and functional resources.
Company
Chris Randall is currently employed at SEI, where he serves as the Team Lead Technical Operations. His role is critical in supporting the SEI Wealth Platform and ensuring its global operation and performance.
Title
Chris holds the title of Team Lead Technical Operations at SEI. He is responsible for overseeing the technical services team located in London, UK, which supports the SEI Wealth Platform.
Education and Expertise
Chris studied at Miami University, where he earned a Bachelor of Science in Paper Science and Engineering. His educational background established a strong technical foundation that he has built upon throughout his career in various technical and leadership roles.
Technical Operations Leadership
As the Team Lead of Technical Operations at SEI, Chris Randall is responsible for the 24/7/365 operation of the global SEI Wealth Platform. He manages a team of both technical and functional resources to support the full operation and performance of the platform, ensuring all service level agreements (SLAs) are met for US and UK production systems.
Professional Experience
Chris Randall has an extensive background in technical operations and database management. Prior to his current role, he served as Technical Infrastructure Administrator at SEI from 2008 to 2010. He also worked as a consultant at Bank of America and Siemens Healthcare, and held leadership positions such as DBA Team Leader at Digital Infuzion Inc. His earlier career includes roles at System Automation Corporation, Endymion Systems, BigWords.com, and PeopleSoft.
Incident Management and Cross-Team Collaboration
In his role at SEI, Chris serves as an incident manager for all major issues that impact SLAs and services. He manages cross-team projects to ensure infrastructure changes are deployed with minimal impact, and he provides oversight for the workflow of all issues, requests, and changes in production and pre-production systems. He also works closely with client-facing teams to facilitate the understanding and resolution of production technical issues.