Michael Santonastaso
About Michael Santonastaso
Michael Santonastaso is the Manager of Centralized Operations at SEI, with extensive experience in financial operations and a background in business studies.
Title
Michael Santonastaso holds the position of Manager, Centralized Operations at SEI. His role includes overseeing operational efficiencies and ensuring streamlined processes within the company.
Current Company
Currently, Michael Santonastaso is a Manager for Centralized Operations at SEI. In this role, he has been instrumental in implementing significant changes to improve processing times and client satisfaction.
Previous Roles at BNY Mellon
Michael Santonastaso has an extensive history with BNY Mellon, where he held various positions. From 2005 to 2008, he was an Operations Analyst in Somerset, NJ. He then advanced to Lead Operations Analyst from 2008 to 2012, followed by Operations Supervisor from 2012 to 2016. Finally, he served as Vice President of AIS Trade Support from 2016 to 2021 in Woodland Park, NJ.
Educational Background
Michael Santonastaso earned his BS in Business Studies with a concentration in Operations & Project Management from Southern New Hampshire University between 2014 and 2018. He also holds an Associate's degree in Business Administration and Management from Middlesex County College, which he received from 2001 to 2003.
Achievements at SEI
Michael Santonastaso has made notable contributions at SEI, including the implementation of a centralized operations system that significantly reduced processing times. He developed a comprehensive training program for new hires, ensuring consistent operational standards, and led efforts to streamline client onboarding processes, resulting in a 20% increase in client satisfaction. Additionally, he received an internal award for excellence in operational management within his first year at SEI.
Industry Engagement
Michael Santonastaso participates in industry panels discussing advancements in financial operations and client service. His insights and experience contribute to the evolving conversation around operational excellence in the financial sector.