Shauna Delcid
About Shauna Delcid
Professional Title
Shauna Delcid holds the title of Training Specialist at SEI. In her current position, she focuses on developing and delivering training programs, leveraging her extensive background in operations, customer satisfaction, and learning and development.
Career at SEI
Shauna Delcid has been with SEI since 2014. She began her career as an Operations Analyst, a role she held for one year before being promoted to Senior Analyst from 2015 to 2018. Currently, she serves as a Training Specialist. Her career progression at SEI highlights her diverse skill set in both analytical and training capacities.
Educational Background
Shauna Delcid's educational background is extensive. She earned an Associate's degree in General Studies from Corning Community College, followed by a Bachelor of Arts in Elementary Education and Teaching from the University of Valley Forge. Additionally, she holds a Master’s Certificate in Teaching English as a Second or Foreign Language/ESL Language Instructor from Immaculata University.
Expertise in Training and Development
Shauna Delcid is specialized in training and development, supporting her current role as Training Specialist at SEI. Her expertise is backed by a Master’s Certificate in Teaching English as a Second or Foreign Language/ESL Language Instructor. This educational foundation supports her ability to design effective training programs.
Background in Operations and Customer Satisfaction
Shauna Delcid has a strong background in operations and customer satisfaction. During her tenure as Operations Analyst and Senior Analyst at SEI, she gained substantial experience in these areas. This background complements her current responsibilities in training, allowing her to develop programs that enhance both operational efficiency and customer satisfaction.