Frank Petridis
About Frank Petridis
Frank Petridis serves as a Senior Technical Account Manager at Semler Scientific, where he has worked since 2022. He has extensive experience in technical account management and customer support, having held various roles in the technology sector since 2010.
Work at Semler Scientific
Frank Petridis has been employed at Semler Scientific since 2022, currently holding the position of Senior Technical Account Manager. In this role, he specializes in aligning technology solutions with customer needs and identifying additional revenue opportunities. His responsibilities include providing architectural guidance and project leadership for customer initiatives, working closely with Solution Engineers to ensure successful implementation of solutions.
Previous Experience in Technical Account Management
Prior to his current role, Frank Petridis worked at Semler Scientific as a Technical Account Success Manager from 2018 to 2022. He also served as a Technical Account Manager at Netop Business Solutions A/S from 2015 to 2018. His earlier experience includes a position as a Software Test Engineer at Rimo3 from 2014 to 2015, and as a Technical Support Engineer at Citrix from 2011 to 2014. These roles contributed to his expertise in customer support and technical account management.
Education and Expertise
Frank Petridis earned a Bachelor of Science degree in Electronics Engineering Technology from Devry University, studying from 1994 to 1997. His educational background supports his expertise in translating business requirements into technical solutions. He possesses skills in organizing and disseminating information across departments, which enhances cross-departmental communication and management.
Skills in Customer Relationship Management
Frank Petridis focuses on building long-term relationships with assigned accounts, aligning with customers' strategic goals to enhance business results. He specializes in mapping technology to customer needs and effectively represents these needs back to the company. His ability to prioritize and manage information flow across departments contributes to improved communication and project outcomes.