Joanne M.
About Joanne M.
Joanne M. serves as the Manager of Dispute Operations at Sempris, LLC, where she has worked since 2021. With extensive experience in transaction processing and credit card regulations, she specializes in developing reporting systems and bridging IT and Finance.
Work at Sempris
Joanne M. has been employed at Sempris, LLC since 2005, where she currently holds the position of Manager of Dispute Operations. In this role, she has developed reporting for newly established processes to ensure accuracy and error detection. Her responsibilities include bridging the gap between IT and Finance to onboard processors and third-party gateways. Prior to her current role, she served as a Senior Chargeback Analyst for 19 years, specializing in transaction processing and automated reporting systems.
Previous Experience at Target
Joanne M. worked at Target from 1999 to 2004, gaining experience in various roles. She served as a Fraud Case Management Associate from 1999 to 2002, followed by her position as a Trainer in Bankcard Accounting and Operations from 2002 to 2004. During her time at Target, she developed skills in managing financial operations and training staff in banking processes.
Education and Expertise
Joanne M. is recognized as a Subject Matter Expert in credit card processing rules and regulations. She possesses advanced skills in Microsoft Excel and Word, particularly in analytical tasks. Her expertise in establishing transaction processing and automated reporting systems has contributed to her effectiveness in her current role.
Background
Joanne M. is based in Minnetonka, Minnesota, United States. She has over two decades of experience in the financial operations sector, with a focus on dispute operations and chargeback analysis. Her career trajectory reflects a commitment to enhancing operational efficiency and accuracy in transaction processing.