Melissa Douglas
About Melissa Douglas
Melissa Douglas serves as the Payroll and Benefits Administrator at Sempris, LLC, a position she has held since 2021. She has a background in education, holding a Bachelor of Arts degree from Luther College, and has accumulated extensive experience in customer service and operations roles.
Work at Sempris
Melissa Douglas has been employed at Sempris, LLC since 2013, holding various roles over the years. She currently serves as the Payroll and Benefits Administrator, a position she has held since 2021. Prior to this role, she worked as a Senior Customer Service Analyst from 2019 to 2021 and as a Customer Service Operations Analyst from 2013 to 2018. Her tenure at Sempris spans nearly a decade, reflecting her extensive experience within the organization.
Education and Expertise
Melissa Douglas earned her Bachelor of Arts (B.A.) degree in Education from Luther College, where she studied from 1990 to 1995. This educational background has provided her with foundational skills relevant to her roles in customer service and payroll administration. Her expertise includes managing payroll processes and employee benefits, along with a strong background in customer service operations.
Background
Before her current role at Sempris, Melissa Douglas worked at the Federal Reserve Bank of Minneapolis as a Treasury Securities Operations Specialist from 2000 to 2002. This position involved responsibilities related to treasury operations. Additionally, she had a brief tenure as a Temporary Employee at Data Recognition Corporation in 2013. Her career trajectory demonstrates a consistent focus on operations and customer service.
Previous Work Experience
Melissa Douglas has a diverse work history that includes significant roles in customer service and operations. She worked at Sempris, LLC in various capacities, including Senior Customer Service Analyst and Customer Service Operations Analyst. Her experience also includes a role at the Federal Reserve Bank of Minneapolis, where she specialized in treasury operations. This varied background has contributed to her skills in payroll and benefits administration.