Mark Kellie
About Mark Kellie
Mark Kellie serves as the Head of Product Design at Send in London, England, a position he has held since 2022. With a robust background in product design across various financial institutions, he focuses on enhancing user efficiency through innovative design solutions.
Work at SEND
Mark Kellie has been serving as the Head of Product Design at Send since 2022. In this role, he is responsible for leading the product design team and overseeing design strategies that enhance user experience. His tenure at Send marks a return to the company, where he previously worked as a Product Design Advisor from 2018 to 2019. During his time in both roles, he has focused on integrating user-centered design principles into the company's offerings.
Previous Experience in Product Design
Before joining Send, Mark Kellie held various positions in product design across notable organizations. He worked as a Product Design Lead at Credit Suisse for 11 months in 2021-2022 and as a Senior Product Designer at Genomics England for 9 months in 2021. His experience also includes a year at CIBC Capital Markets and roles at Macquarie Group and IHS Markit. His diverse background in product design spans multiple sectors, particularly in financial services.
Education and Continuous Learning
Mark Kellie completed his secondary education at Poynton High School from 1993 to 1998. He furthered his studies at Macclesfield College, focusing on Computing from 1998 to 2000. In addition to formal education, Mark emphasizes ongoing learning and development, remaining constantly curious and committed to staying relevant in the field of product design since 1982.
Expertise in Financial Services
Mark Kellie has extensive experience in the financial services sector, having worked with major institutions such as Barclays and Deutsche Bank. His expertise includes developing user-centered software that aligns user needs with business objectives. He has a strong focus on transforming mundane tasks into efficient processes through design, particularly in the InsurTech and FinTech industries, where he emphasizes AI-driven solutions.
Achievements in Product Design
Throughout his career, Mark Kellie has worked on first-of-their-kind projects within the financial services sector. His approach combines the goals of users, stakeholders, and business owners with technical and commercial realities. This methodology has enabled him to deliver innovative and effective design solutions that enhance user satisfaction and operational efficiency.