성희정
About 성희정
Seong Hee-jung is a UX Designer with a Master of Fine Arts from ArtCenter College of Design. She has worked at Sendbird since 2019, where she has contributed to various projects aimed at improving user experience.
Work at Sendbird
Since 2019, the individual has been employed as a UX Designer at Sendbird. In this role, they have contributed to various projects aimed at enhancing user experience. Notable projects include the development of a moderation tool for Sendbird Chat, which improves in-app chatting experiences for businesses. They also designed a Desk dashboard to optimize performance and response times for customer service administrators and agents. Additionally, they collaborated with product managers and engineers to create user-friendly dashboard interfaces from complex API development. They led a redesign project for the Sendbird Docs website, focusing on improving the information architecture for better navigation.
Education and Expertise
The individual holds a Master of Fine Arts (MFA) in Graphic Design with an emphasis in Interaction Design from ArtCenter College of Design, where they studied from 2016 to 2018. Prior to this, they earned a Bachelor of Fine Arts (BFA) in Korean painting and Graphic Design from Ewha Womans University, completing their studies from 2008 to 2014. Their educational background provides a strong foundation in design principles and user experience methodologies.
Background
Before joining Sendbird, the individual gained experience in various design roles. They worked as an Associate Designer at AKQA from 2018 to 2019 and completed a design internship at the same company in 2018. They also served as a Teaching Assistant at ArtCenter College of Design for three months in 2018. Earlier in their career, they worked as a UX Designer at pxd Inc. in Seoul from 2014 to 2016 and as a Design Intern at AMCHAM Korea for two months in 2013. They also undertook a design internship at BCG Digital Ventures in 2017.
Achievements
Throughout their career, the individual has successfully led and contributed to various design projects that enhance user experience and improve functionality. Their work at Sendbird includes significant contributions such as the redesign of the Sendbird Docs website and the development of tools that streamline communication processes for businesses. These projects demonstrate their ability to translate complex requirements into effective design solutions.