Ashwin Joseph
About Ashwin Joseph
Ashwin Joseph is a Strategic Account Manager at Sendbird, specializing in customer engagement and SaaS solutions. He holds an MBA from James Cook University and has extensive experience in sales and account management across various technology companies.
Work at Sendbird
Ashwin Joseph has been serving as a Strategic Account Manager at Sendbird since 2022. In this role, he focuses on enhancing customer engagement and improving conversion rates through advanced AI-powered conversations. His responsibilities include managing key accounts and developing strategies to drive growth in the Greater Bengaluru Area.
Previous Experience
Prior to joining Sendbird, Ashwin worked at Salesforce as an Account Executive in the Fintech sector from 2021 to 2022. He also held the position of National Account Manager at Indeed.com for five years, from 2016 to 2021. His earlier roles include Sales Associate at MetricStream in 2014 and Sales Engineer at Exotel Techcom Private Limited for five months in 2014. Additionally, he served as Sales Manager for Emerging Markets at Practo from 2015 to 2016.
Education and Expertise
Ashwin Joseph earned a Master of Business Administration (MBA) in Marketing from James Cook University, studying from 2012 to 2013. He also holds a Bachelor of Technology (B.Tech.) in Information Technology from Amrita Vishwa Vidyapeetham, which he completed from 2008 to 2012. His expertise includes transforming customer engagement through AI technologies and a strong understanding of SaaS solutions.
Background
Ashwin Joseph has a diverse professional background with experience in sales and account management across various industries. His career began in 2014, and he has progressively taken on roles with increasing responsibility. His work has primarily focused on leveraging technology to enhance customer interactions and drive business growth.
Skills and Specializations
Ashwin possesses specialized skills in customer engagement strategies and conversion optimization. He has a comprehensive understanding of the internet industry, particularly in SaaS solutions. His ability to utilize next-gen notifications has been instrumental in unlocking growth opportunities for the organizations he has worked with.