Doug Exner
About Doug Exner
Doug Exner is a Sales Engineer with extensive experience in customer experience, pre-sales, and client management. He has worked for notable companies including OneSpan, Oracle, and SendBird, and holds a Bachelor of Science in Electrical Engineering from the University of Washington.
Current Role at SendBird
Doug Exner serves as a Sales Engineer at SendBird, a position he has held since 2019. In this role, he utilizes his extensive experience in customer experience, particularly in pre-sales, implementation, and client management. His responsibilities include engaging with clients to understand their needs and providing tailored solutions that enhance their communication capabilities. Doug's expertise in the field allows him to effectively bridge the gap between technical specifications and customer requirements.
Previous Experience at OneSpan
Prior to his current role, Doug worked at OneSpan as a Sales Engineer from 2014 to 2019. During his five years in this position, he contributed to the company's success in the Greater Denver Area by leveraging his skills in customer experience and technical sales. His role involved collaborating with clients to implement security solutions that met their specific needs, further enhancing his expertise in client management.
Professional Background in Technology
Doug Exner has a diverse professional background in technology, having held various engineering roles since the 1980s. He worked at Wall Data for a total of 12 years, where he served as both a Senior Systems Engineer and a Lead Developer in the OEM Group. His experience also includes a position as a Systems Engineer at Pitney Bowes from 2004 to 2008 and as a Solution Architect at Oracle from 2012 to 2014. This extensive experience across different companies has equipped him with a broad understanding of CRM, field service, logistics, and accounts receivable processing.
Educational Background in Electrical Engineering
Doug Exner earned a Bachelor of Science (BS) degree in Electrical Engineering from the University of Washington, where he studied from 1982 to 1986. His educational background laid the foundation for his technical expertise and problem-solving skills, which he has applied throughout his career in various engineering roles.
Notable Achievements in Career
Throughout his career, Doug has made significant contributions to the companies he has worked for. He designed and built an add-on application that helped establish a desktop software product as the standard at a top 15 Fortune 500 company. Additionally, he recommended product changes that enabled customers to achieve up to 75% productivity improvements. His ability to manage large-scale implementations was recognized early in his career when he was named employee of the month shortly after taking over the largest corporate software implementation at his company.