Chibuikem Ejenihu
About Chibuikem Ejenihu
Chibuikem Ejenihu is an Issue Resolution Specialist currently employed at Sendbox in Lagos, Nigeria. He has a strong background in mass communication and has previously worked at DHL Express as a Customs Entry Officer.
Work at Sendbox
Chibuikem Ejenihu has been employed at Sendbox as an Issue Resolution Specialist since 2021. In this role, he focuses on resolving complex operational issues to ensure a smooth workflow and enhance customer satisfaction. His contributions are vital to the efficiency of logistics and customer service processes within the organization.
Previous Experience at DHL Express
Prior to his current position, Chibuikem Ejenihu worked at DHL Express as a Customs Entry Officer from 2018 to 2019. During his one-year tenure in Nigeria, he gained experience in hub operations, which contributed to his understanding of logistics and customer service.
Education and Expertise
Chibuikem Ejenihu holds multiple degrees in communication-related fields. He earned a Master of Science in Mass Communication from the University of Lagos, where he studied from 2019 to 2022. He also completed a master's degree in Mass Communication at the same university from 2018 to 2020. Additionally, he holds a Bachelor of Arts in Communication Arts from the University of Uyo.
Background in Communication
Chibuikem Ejenihu has a solid educational foundation in communication, having studied at the University of Lagos, University of Uyo, and Port Harcourt Polytechnic. His studies focused on Public Relations, Advertising, and Applied Communication, as well as Mass Communication and Media Studies, equipping him with skills relevant to his professional roles.
Skills in Customer Service
Chibuikem Ejenihu possesses strong skills in customer service, which enhance client satisfaction and operational effectiveness. His background in resolving operational issues supports his ability to improve customer interactions and service delivery.