Ann B.
About Ann B.
Ann B. is a Customer Success Manager with a background in Art Studies from the University of the Philippines Open University. She has extensive experience in customer success roles across various companies, currently working at Sendible in London.
Work at Sendible
Currently, Ann B. serves as a Customer Success Manager at Sendible, a position she has held since 2023. In this role, she is responsible for ensuring customer satisfaction and success with Sendible's services. Prior to her current position, she worked as a Customer Success Specialist at Sendible from 2021 to 2023, where she focused on supporting customers and enhancing their experience with the platform.
Education and Expertise
Ann B. studied at the University of the Philippines Open University, focusing on Art/Art Studies from 2010 to 2013. This educational background has contributed to her skills in customer engagement and communication, which are essential in her roles in customer success management.
Background
Ann B. has extensive experience in customer success roles across various companies. She began her career at eTelecare Global Solutions as a Resolution Specialist from 2007 to 2012, followed by a position as Team Manager at Stream Global Services from 2012 to 2014. She then transitioned to Jibble Group, where she worked as a Customer Success Manager from 2018 to 2021, before joining Sendible.
Previous Work Experience
Before her current role at Sendible, Ann B. worked at Fanbooster as a Customer Success Specialist for three months in 2021. Her diverse experiences in customer success and management roles have equipped her with a strong foundation in client relations and support.