Peter Woods
About Peter Woods
Peter Woods is a Customer Support Specialist at Sendible, where he has worked since 2017. He combines his background in computer animation and teaching with a creative approach to customer support and team development.
Work at Sendible
Peter Woods has been employed at Sendible as a Customer Support Specialist since 2017. Over the course of seven years, he has contributed to enhancing customer experience and support processes. His role involves addressing customer inquiries and providing solutions, leveraging his background in IT and customer service.
Education and Expertise
Peter Woods studied at the University of South Wales, where he earned a Bachelor's degree in Computer Animation from 2001 to 2004. He furthered his education by obtaining a Postgraduate Certificate in Education (PGCE) from the same institution between 2005 and 2006. His educational background supports his expertise in customer support and training.
Background
Before joining Sendible, Peter Woods held various positions in customer support and sales. He worked as a Team Leader Support EMEA at Vend from 2015 to 2017, and as a Service & Support Specialist at Intuit from 2014 to 2015. Additionally, he served as an Inbound Sales Consultant at Admiral Group Plc from 2009 to 2013. His diverse experience informs his approach to customer support.
Achievements in Customer Support
Peter Woods brings a creative approach to training and development in customer support roles. His background in teaching enhances his leadership style, allowing him to effectively guide teams. He emphasizes open and honest communication, which fosters trust and respect within his teams, contributing to a positive work environment.
Interests and Team Building
Outside of his professional responsibilities, Peter Woods enjoys engaging in karaoke and humor as part of team-building activities. These interests reflect his commitment to creating a cohesive team atmosphere and enhancing interpersonal relationships within the workplace.