Diego Soares Cândido De Souza
About Diego Soares Cândido De Souza
Diego Soares Cândido De Souza is a Key Account Manager at sennder in Riga, Latvia, with extensive experience in account management and business development across various industries. He holds multiple degrees and specializations, including a Bachelor of International Relations and expertise in sales and business strategy.
Work at sennder
Diego Soares Cândido De Souza has been serving as a Key Account Manager at sennder since 2023. He is based in Riga, Latvia, where he focuses on managing key accounts and expanding business opportunities. His role involves building strong relationships with clients and ensuring their needs are met effectively.
Previous Experience in Banking and Finance
Before joining sennder, Diego worked at Dukascopy Bank SA as an Account Relationship Manager from 2020 to 2022 in Riga, Latvia. His responsibilities included managing client accounts and fostering relationships to enhance customer satisfaction. He also held a position at Pfizer as a Procurement Coordinator from 2017 to 2019 in County Dublin, Ireland, where he contributed to procurement processes.
Customer Service and Operations Background
Diego has a diverse background in customer service and operations. He worked at Lufthansa InTouch as a Customer Service Specialist for 11 months in 2014-2015 in County Dublin, Ireland. Additionally, he served as an Operations & Logistics Support Specialist at City Wonders from 2015 to 2017, also in County Dublin. These roles equipped him with skills in customer engagement and operational efficiency.
Educational Background and Specializations
Diego holds a Bachelor of International Relations from the University of Lisbon, completed from 2010 to 2013. He further enhanced his skills with specializations in Business Strategy from the University of Virginia and The Art of Sales: Mastering the Selling Process from Northwestern University. He also studied Successful Negotiation: Essential Strategies and Skills at the University of Michigan and obtained a Diploma in Logistics, Materials, and Supply Chain Management from IBAT College Dublin.
Focus on LATAM Markets
Diego has a strong focus on the LATAM markets, particularly Brazil. His experience includes working as a Key Account Manager for USA & LATAM at allnex from 2019 to 2020 in Riga, Latvia. He is skilled in developing and implementing marketing and sales strategies tailored to these regions, leveraging his understanding of the market dynamics.