Katrina Kalnina
About Katrina Kalnina
Katrina Kalnina is an Account Operations Manager at sennder in Riga, Latvia, with a background in operations and project management. She has held various roles at Starship Technologies and has academic qualifications from Latvijas Universitate and the University of Tartu.
Work at sennder
Katrina Kalnina has been serving as an Account Operations Manager at sennder since 2021. In this role, she is responsible for managing account operations and ensuring efficient processes within the organization. Her tenure at sennder has lasted for three years, during which she has contributed to the company's operational effectiveness in Riga, Latvia.
Previous Experience at Starship Technologies
Katrina Kalnina held multiple positions at Starship Technologies. She began as a Field Integration Specialist in Operations for three months in 2018 in the San Francisco Bay Area. Later, she worked as a Marketplace & Content Manager in Product from 2019 to 2020 for one year in Helsinki, Finland. Additionally, she served as an Operations Robot Handler from 2017 to 2018 for ten months in the San Francisco Bay Area.
Education and Expertise
Katrina Kalnina earned a Bachelor of Humanities from Latvijas Universitate, studying from 2009 to 2013. She furthered her education at the University of Tartu, where she obtained a Master’s Degree from 2013 to 2016. Additionally, she participated in a study exchange program at the University of Helsinki from 2014 to 2015.
Background in Project Management and Communications
Katrina Kalnina has experience in project management and communications. She worked as a Project Management Assistant at Tartu Observatory from 2013 to 2016 for three years. Following this, she served as a Marketing Communications Coordinator at the University of Tartu for eight months in 2016 to 2017.
Customer Service and Translation Experience
Before her roles in operations and project management, Katrina Kalnina worked as a Finnish Speaking Customer Service Representative at Transcom for six months in Riga, Latvia, from 2012 to 2013. She also gained experience as a Translator at Speak Languages! for one year in Estonia from 2014 to 2015.