Magdalena Wrobel
About Magdalena Wrobel
Magdalena Wrobel is a Specialist Account Operations Manager at sennder in Berlin, Germany, where she has worked since 2023. She has extensive experience in account management and operations, having held various roles at sennder and in the real estate sector in London.
Work at sennder
Magdalena Wrobel currently serves as the Specialist Account Operations Manager at sennder, a position she has held since 2023. In this role, she operates in a hybrid work environment based in Berlin, Germany. Prior to her current position, she worked as a Senior Account Operations Manager from 2021 to 2023 and as an Associate Account Manager from 2020 to 2021. Throughout her tenure at sennder, she has been responsible for setting up and monitoring key performance indicators (KPIs) for her team. Additionally, she plays a key role as team leader deputy, contributing to decision-making and enhancing team efficiency within a team of five.
Background
Before joining sennder, Magdalena Wrobel accumulated significant experience in the real estate sector. She worked as a Lettings Negotiator at Chestertons from 2013 to 2017 and at Jorgensen Turner Estate Agents from 2010 to 2013. During her time at Chestertons, she also held the position of Associate from 2017 to 2018. Additionally, she served as a Senior Lettings Negotiator at Jorgensen Turner Estate Agents from 2012 to 2013. This background in real estate has provided her with valuable skills in client relations and negotiation.
Education and Expertise
Magdalena Wrobel earned her Master's degree in Philosophy from the University of Silesia in Katowice, where she studied from 2002 to 2007. This academic background has equipped her with critical thinking and analytical skills, which she applies in her professional roles. Her expertise in account operations and team management is complemented by her extensive experience in client-facing roles within the real estate industry.
Client Engagement and Performance Monitoring
In her current role at sennder, Magdalena Wrobel engages in weekly client meetings to discuss performance metrics and explore business growth opportunities. This proactive approach to client engagement ensures that her team remains aligned with client needs and expectations, fostering strong relationships and driving operational success.