Marta Obała
About Marta Obała
Marta Obała is an Account Operations Manager at sennder, where she has worked since 2021. She has a diverse background in customer service and management, with previous roles including Branch Manager and Deposit Customer Advisor.
Current Role at sennder
Marta Obała serves as an Account Operations Manager at sennder, a position she has held since 2021. In this role, she is responsible for managing account operations, ensuring efficient processes, and supporting client needs. Her experience in operations management contributes to the overall effectiveness of the team.
Previous Experience in Account Management
Prior to her current role, Marta worked as a Branch Manager from 2019 to 2021 in Ostrów Wielkopolski. During this time, she oversaw branch operations and contributed to customer service initiatives. Before that, she served as a Contact Center Sales Coordinator from 2016 to 2019, where she coordinated sales activities and supported customer interactions.
Experience in Customer Advisory and Debt Collection
Marta began her career as a Deposit Customer Advisor in 2016 for seven months in Wrocław, where she provided customer support and financial advice. She also worked as a Debt Collection Consultant from 2012 to 2016 in Wrocław, gaining valuable experience in financial management and customer relations.
Educational Background in Human Resources and Logistics
Marta Obała holds a Master's degree in Human Resources Management from Społeczna Akademia Nauk, which she completed from 2016 to 2018. She also earned a Bachelor of Engineering in Logistics from WSB Schools of Banking in Poland, studying from 2012 to 2016. Her educational background supports her expertise in operations and management.