Alison Hussey

Alison Hussey

Customer Support Specialist @ Sensei Labs

About Alison Hussey

Alison Hussey is a Customer Support Specialist at Sensei Labs, where she has worked since 2021. She combines her customer support expertise with a background in full stack web development, demonstrating adaptability and strong interpersonal skills.

Work at Sensei Labs

Alison Hussey has been employed at Sensei Labs as a Customer Support Specialist since 2021. In this role, she utilizes her customer support expertise to assist clients and resolve technical issues. Despite being located 400 kilometers away from the majority of her colleagues, she has established strong connections within the company and considers it a supportive network. Her experience at Sensei Labs reflects her commitment to providing quality service and fostering relationships within a remote work environment.

Education and Expertise

Alison Hussey studied Full Stack Web Development at Lighthouse Labs, where she completed a Diploma of Education from 2020 to 2021. This educational background equips her with a solid foundation in both front-end and back-end development, enhancing her technical problem-solving skills. Her combination of customer support experience and web development knowledge allows her to approach challenges from a unique perspective, making her a valuable asset in technical support roles.

Background in the Wine Industry

Before transitioning to the technology sector, Alison Hussey worked as a Judge at the Ottawa Wine & Food Show from 2012 to 2015. This role involved evaluating various wines and food products, showcasing her expertise in the wine industry. Her experience in this field highlights her adaptability as she moved from a career in wine to one in technology, demonstrating a diverse skill set and a willingness to embrace new challenges.

Interpersonal Skills and Passion for Programming

Alison Hussey possesses strong interpersonal skills, which she combines with her passion for programming. Her ability to connect with people enhances her effectiveness in customer support, allowing her to understand and address client needs effectively. This dual interest in technology and human interaction reflects her commitment to both technical excellence and customer satisfaction.

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