Denney Morrison
About Denney Morrison
Denney Morrison is a Senior Customer Success Coach with extensive experience in customer success and business development. He has held leadership positions at various companies, including Tyler Technologies and State Street, and currently works at Sensei Labs and Top Stock in Toronto, Ontario.
Work at Sensei Labs
Denney Morrison has been serving as a Senior Customer Success Coach at Sensei Labs since 2022. In this role, he focuses on enhancing customer satisfaction and retention through effective coaching and support strategies. His responsibilities include building strong relationships with clients and stakeholders, ensuring they derive maximum value from the company's products and services.
Previous Experience at Tyler Technologies
Before joining Sensei Labs, Denney Morrison worked at Tyler Technologies as the Director of Customer Success from 2018 to 2022. He played a key role in overseeing customer success initiatives and enhancing client relationships. Prior to this position, he was the Director of Customer Success for New Strategic Accounts at SceneDoc, which was acquired by Tyler Technologies, from 2016 to 2017.
Education and Expertise
Denney Morrison has a diverse educational background. He studied Business Administration and Management at Humber College, earning an Advanced Diploma from 1994 to 1998. He also completed a Diploma in Marketing from Humber College and a Certificate in Growth Marketing from Growclass in 2020. Additionally, he pursued studies in Copywriting at George Brown College and Music Production at Off Centre DJ School Inc.
Background in Customer Success and Strategy
Denney Morrison has extensive experience in customer success and strategic roles. He served as Vice President of Strategy & Innovation at State Street from 2014 to 2016 and held various leadership positions there from 2008 to 2014. His background includes developing customer retention strategies and performing store clinics that boost sales in the outdoors industry.
Entrepreneurial Ventures
In 2023, Denney Morrison launched Morrison Racing to support his son's interest in motorized and mechanical activities. This initiative reflects his commitment to fostering engagement in mechanical pursuits while leveraging his skills in business development and customer relations.