Renee Fares
About Renee Fares
Renee Fares serves as the Billing, Renewals and Support Manager at Sentera, a position she has held since 2021. Her extensive career includes roles at RBC Capital Markets, RBC Wealth Management, and various technical writing positions.
Current Role at Sentera
Renee Fares serves as the Billing, Renewals, and Support Manager at Sentera, a position she has held since 2021. In this role, she is responsible for overseeing billing processes, managing renewals, and providing support to clients. Her work is crucial in ensuring customer satisfaction and operational efficiency within the company. Sentera is located in Saint Paul, MN.
Previous Experience at RBC Capital Markets
Renee Fares worked at RBC Capital Markets as a Business Analyst from 2007 to 2010. During her three years in this role, she contributed to various analytical projects and supported the financial services offered by the firm. This experience provided her with a strong foundation in business analysis within the finance sector.
Career History in Technical Writing
Renee Fares has a background in technical writing, having worked at Multi-Tech Systems from 1993 to 1996 and at Litton PRC from 1997 to 1998. Her roles involved creating documentation and user manuals, which enhanced her communication skills and attention to detail. This experience has been beneficial in her subsequent positions.
Educational Background
Renee Fares studied at Macalester College, where she earned a Bachelor of Arts degree in Psychology and Sociology from 1986 to 1990. This educational background has equipped her with insights into human behavior and social dynamics, which can be advantageous in client support and management roles.
Experience in Client Support Services
Renee Fares held various positions at RBC Wealth Management, including Manager of Client Support Services from 2018 to 2021 and Premier Service Group Representative from 2010 to 2018. Her extensive experience in client support roles has developed her skills in managing client relationships and addressing customer needs effectively.