Steve Witt
About Steve Witt
Steve Witt is an Implementation Manager at Sentera, specializing in client training and customer relations. He has over two decades of experience in project implementation and systems engineering, having previously worked at OnSolve and Teltronics.
Work at Sentera
Steve Witt has been serving as the Implementation Manager at Sentera since 2021. In this role, he focuses on client and staff product training, team building, and customer relations. He utilizes his extensive experience to enhance the implementation process and ensure customer satisfaction. His work involves strategizing business analytic intelligence and configuring software to meet client needs. Witt's contributions are vital in driving the company's goals and improving overall service delivery.
Previous Experience at OnSolve
Before joining Sentera, Steve Witt worked at OnSolve for 12 years as a Systems Engineer and Project Implementation specialist from 2009 to 2021. His responsibilities included training customers on advanced features through various methods, including internet web screen sharing and in-person sessions. Witt's role involved collecting and analyzing user feedback on application design, which he reported to product managers to enhance user experience.
Experience at Teltronics
Prior to his tenure at OnSolve, Steve Witt worked at Teltronics from 1997 to 2008 as a Sales Engineer and Project Implementation Manager for 11 years. In this capacity, he developed skills in client relations and project management. His experience in sales and implementation laid the foundation for his later roles, where he continued to build on his expertise in customer engagement and project execution.
Education and Expertise
Steve Witt earned a Bachelor of Science degree in Telecommunications Management from Andersen University, where he studied from 2002 to 2005. His educational background supports his professional expertise in business analytic intelligence, project management methodologies, and software configuration. Witt is knowledgeable in PMP methodology, Agile Team Scrum processes, and enterprise-level implementations, which are essential for his roles in project management and client training.
Skills and Strengths
Steve Witt possesses a range of skills that contribute to his effectiveness as an Implementation Manager. He specializes in client and staff product training, team building, and customer relations. His strengths include meeting coordination, risk management, and business continuity concepts. Witt has a proven ability to drive process improvements and implement strategic planning to exceed customer expectations, making him a valuable asset in his field.