Alberto Sanchez
About Alberto Sanchez
Alberto Sanchez is a Customer Support Coordinator at SentinelOne in Eugene, Oregon, with extensive experience in customer support and sales roles in the computer software industry.
Current Role at SentinelOne
Alberto Sanchez is currently serving as a Customer Support Coordinator at SentinelOne in Eugene, Oregon, United States. His role involves coordinating customer support efforts to ensure client satisfaction and efficiently managing customer inquiries and issues.
Previous Positions at SentinelOne
Before his current role, Alberto Sanchez worked as a Business Development Representative at SentinelOne. During his six months in this position from 2020 to 2021, he was responsible for identifying new business opportunities and building relationships with potential clients.
Experience at Royal Caribbean Cruises Ltd.
In 2020, Alberto Sanchez was an Inbound Sales Representative at Royal Caribbean Cruises Ltd. stationed in Springfield, Oregon. He spent three months in this role, where his duties included handling inbound sales inquiries and assisting customers with their cruise bookings.
Long-Term Career at Symantec
Alberto Sanchez has an extensive history with Symantec, where he held various roles over several years. He served as Sr Sales Support Specialist Team Lead / Retention and Renewals from 2019 to 2020, Customer Experience Ambassador from 2018 to 2019, Small Business Sales Representative from 2016 to 2018, Channel Inside Sales Support Representative in 2015 and 2016, and as a Demand Generation Representative from 2014 to 2015. His long tenure at Symantec showcased his versatility and capability in sales and customer support roles.
Education in Computer Programming and Networking
Alberto Sanchez holds an Associate of Applied Science (A.A.S) degree in Computer Programming from Lane Community College, where he studied from 2012 to 2014. He also has a focus on Computer Networking as a part of his technical education. This background provides him with a solid foundation for his career in the technology and software industry.
Skills and Expertise
Alberto Sanchez possesses essential skills in Salesforce.com, crucial for managing customer relationships and sales processes. He is also skilled in solution selling, which involves understanding and addressing customer needs with tailored solutions. These competencies have been instrumental in his various roles across the computer software industry.