Danielle (Dani) Karpel Liel
About Danielle (Dani) Karpel Liel
Danielle (Dani) Karpel Liel is the Director of Product Documentation at SentinelOne, with extensive experience in technical writing and knowledge management.
Company - SentinelOne
Danielle (Dani) Karpel Liel currently holds the position of Director of Product Documentation at SentinelOne. In her role, she oversees the creation and maintenance of comprehensive product documentation that supports SentinelOne's advanced cybersecurity solutions. Her responsibilities include developing user guides, technical manuals, and online help systems to assist users in effectively utilizing the company's products.
Title - Director of Product Documentation
In her capacity as Director of Product Documentation, Dani is responsible for leading the documentation team at SentinelOne. This involves managing the documentation lifecycle from planning to publication, ensuring that all product-related documents are accurate, clear, and user-friendly. Dani utilizes her extensive experience in technical writing and documentation management to improve the quality and accessibility of technical content.
Education and Expertise
Dani holds a Bachelor of Arts (BA) in Psychology from The Interdisciplinary Center, where she studied from 2008 to 2011. She also completed a Technical Writing internship at OnTarget from 2006 to 2007. Her educational background, combined with her training in technical writing, has equipped her with a unique blend of skills that are essential for creating effective and user-centric documentation.
Background - Wix.com
Before joining SentinelOne, Dani spent eight years at Wix.com as the Director of Knowledge Base from 2015 to 2023. In this role, she was instrumental in developing and managing the company's knowledge base, aimed at improving customer self-service options and reducing support costs. Her work at Wix involved integrating business analytics and strategy to produce content that met user needs and drove company goals.
Background - Technical Writing Roles
Dani has a diverse background in technical writing, having worked for various companies before her roles at Wix and SentinelOne. She served as a Senior Technical Writer at RSA The Security Division of EMC from 2011 to 2014 and a Knowledge Base Manager at Conduit from 2014 to 2015. Other positions include Technical Writer roles at firms like Cellact, MediaMind, NICE Actimize, Eastman Kodak, ELOP, and TTI Telecom. These roles have contributed to her extensive experience in creating clear and effective technical documentation.