Danny Ballent
About Danny Ballent
Danny Ballent is a Senior Technical Account Manager at SentinelOne with a background in technical support and customer service.
Current Company
Danny Ballent is currently employed at SentinelOne as a Senior Technical Account Manager. In this role, he uses his extensive experience to manage technical accounts and provide expert support and solutions to clients.
Previous Experience at Forcepoint
From 2020 to 2021, Danny Ballent worked at Forcepoint as a Senior Technical Account Manager. During his one year at the company, he utilized his technical skills and customer service expertise to manage client relationships and resolve complex technical issues.
Technical Roles at Broadcom Inc.
Danny Ballent was a Senior Technical Account Manager at Broadcom Inc. from 2017 to 2020, based in Ontario, Canada. During his three years at Broadcom, he was responsible for managing high-value accounts and providing technical support to ensure client satisfaction.
Early Career at BlackBerry
Danny Ballent began his career at BlackBerry, holding multiple roles over several years. From 2005 to 2007, he served as an Associate Desktop Support Representative. He then transitioned to an Associate Exchange Server Support Representative in 2007, before becoming a BlackBerry Mobile Voice Solution Support Analyst from 2008 to 2014. His long tenure at BlackBerry laid a strong foundation in technical support and client management.
Education in Electrical and Electronics Engineering
Danny Ballent studied Electrical and Electronics Engineering at Centennial College. This technical education provided him with a solid foundation in engineering principles, which he has applied throughout his various technical roles.
Core Professional Principles
Danny Ballent is guided by principles of integrity, honesty, and empathy in his professional interactions. He emphasizes treating everyone with compassion, respect, and understanding in his decision-making process, which has contributed to his success in managing client relationships.
Adaptability and Technical Expertise
Known for his ability to quickly adapt and grasp new technologies, Danny Ballent has extensive experience working with users of varying technical expertise. His roles have ranged from support for beginners to management of accounts for Fortune 50 company admins.