Farzhana Razvi
About Farzhana Razvi
Farzhana Razvi is a Senior Customer Success Manager at SentinelOne, specializing in named accounts across the EMEA region. She has extensive experience in recruitment and customer success within the cybersecurity sector.
Title and Current Position
Farzhana Razvi currently holds the position of Senior Customer Success Manager - Named Accounts at SentinelOne. This role focuses on supporting a diverse range of customers across the EMEA (Europe, Middle East, and Africa) region, emphasizing relationship building and cross-functional collaboration to achieve successful outcomes. Farzhana works from the EMEA region and plays a critical role in ensuring customer satisfaction and success.
Career at SentinelOne
Farzhana Razvi has held multiple roles at SentinelOne, demonstrating a clear trajectory of growth and versatility. Starting in 2020, she worked as Talent Acquisition EMEA & APJ for 5 months. She then transitioned to a Talent and HR Generalist role, fulfilling duties in the same regions for a year from 2020 to 2021. Subsequently, she became a Senior Recruiter for EMEA & APJ for 7 months in 2021-2022. Her adaptability shone when she transitioned to Customer Success roles, first as a Senior Customer Success Manager for a year from 2022 to 2023 and now as Senior Customer Success Manager - Named Accounts.
Previous Professional Experience
Before joining SentinelOne, Farzhana Razvi accumulated significant professional experience in recruitment and consulting roles. She served as a Senior Consultant at SOAP - somuchsoap.com for a year (2018-2019), and as a Consultant at Stott and May from 2017 to 2018. Additionally, Farzhana worked at Acumin Consulting - (Red Snapper Group) as a Consultant for two years (2015-2017) and gained early career experience as a Sales Assistant at Paperchase Products Ltd from 2012 to 2015.
Education Background
Farzhana Razvi has a strong academic foundation with both undergraduate and postgraduate degrees from Durham University. She earned a Master’s degree in Classics and Classical Languages, Literatures, and Linguistics, studying from 2014 to 2015. Prior to that, she completed a Bachelor of Arts in the same field, studying at Durham from 2011 to 2014. Her educational background underscores her analytical and linguistic capabilities.
Expertise in GTM Recruitment for Cyber Security
Farzhana Razvi has extensive expertise in go-to-market (GTM) recruitment, particularly for cybersecurity vendors across the EMEA and APJ regions. Her robust background in talent acquisition has been instrumental in filling pivotal roles and boosting operational efficiencies in these sectors. This experience has provided her with an in-depth understanding of the industry’s unique recruitment needs and challenges.