Florian Bertaux
About Florian Bertaux
Florian Bertaux is a Staff Technical Account Manager at SentinelOne in Ville de Paris, Île-de-France, France, with extensive experience in new technologies, security, and investigations.
Company
Florian Bertaux is currently employed at SentinelOne as a Staff Technical Account Manager. He operates out of Ville de Paris, Île-de-France, France. SentinelOne is known for providing cybersecurity solutions, and Bertaux's role focuses on managing key accounts and ensuring the efficient integration of SentinelOne products.
Previous Employment
Before joining SentinelOne, Florian Bertaux worked at Kaspersky France and North, West & Central Africa as a Senior Technical Account Manager from 2019 to 2022. Prior to Kaspersky, Bertaux was with Sophos as a Technical Account Manager for 15 years, beginning in 2004. His career also includes a five-year tenure at Capgemini as a Technical Support Level 3 (Internal) from 1999 to 2004, all within the Paris Area, France.
Education and Expertise
Florian Bertaux has an extensive educational background from Lycee Marcel Deprez, where he earned a Bac Professionnel d'électrotechnique, a Brevet d'Etudes Professionnelles d'électrotechnique, and a certificat d'aptitude professionnelles d'électrotechnique. He possesses over 15 years of experience in new technologies, security, and investigations, and specializes in account management, system and security consulting, applications architecture, support, and helpdesk. His expertise includes Unix (Linux, Unix) and Windows systems.
Technical and Operational Practices
In his role at SentinelOne, Florian Bertaux provides custom advice and best practices, focusing on both technical and operational aspects for key accounts. He facilitates communication between customers and SentinelOne's internal services, including development, sales services, product managers, and management. Bertaux aims to establish relationships of trust with customers, addressing both technical and non-technical needs to deliver high satisfaction.
Customer Support and Integration
Florian Bertaux assists customers in the seamless integration of SentinelOne products. By leveraging his extensive background, he ensures that customer requirements are met efficiently, enhancing the overall user experience with SentinelOne’s cybersecurity solutions.