Gur Talmor
About Gur Talmor
Gur Talmor is the Senior Escalation Manager at SentinelOne, with over a decade of experience in technical support and account management roles across various companies and locations.
Current Position at SentinelOne
Gur Talmor currently holds the position of Senior Escalation Manager at SentinelOne. He started working at SentinelOne in March 2021, leveraging his extensive experience in technical support and escalation management. In his role, he manages critical escalation processes to ensure high service quality and customer satisfaction.
Previous Role at Cyren
Prior to his current position, Gur Talmor worked at Cyren as a Technical Support Team Lead from 2017 to 2021. Based in Austin, Texas, he led the technical support team, focusing on resolving complex customer issues and enhancing support operations.
Career at Gemalto and SafeNet
From 2014 to 2017, Gur Talmor served as a Principal Support Account Manager at Gemalto, including its acquisition of SafeNet. Initially based in Redwood City, California, he later moved to the Austin, Texas Area. Before this, he was a Senior Support Account Manager at SafeNet from 2012 to 2014, handling support services and account management. He began his tenure at SafeNet following its acquisition of Aladdin.
Technical Support Leadership at Aladdin
Gur Talmor’s career in technical support leadership began at Aladdin, where he worked as a Lead Technical Support Engineer from 2008 to 2009 in the Tel Aviv Area, Israel. Prior to this, he held the position of Technical Support Engineer for four months. His work focused on providing expert technical solutions and leading support teams.
Early Career at Israeli Air Force
Gur Talmor started his professional journey in the Israeli Air Force, serving as a Helpdesk Manager from 2003 to 2007. During these four years, he managed helpdesk operations, laying a solid foundation for his subsequent roles in technical support and account management.