Jamee Mc Donald
About Jamee Mc Donald
Jamee Mc Donald is a Technical Account Manager at SentinelOne in Springfield, Oregon, with extensive experience in technical support and account management roles.
Current Position at SentinelOne
Jamee Mc Donald is currently employed as a Technical Account Manager at SentinelOne in Springfield, Oregon, United States. In his role, he interacts with clients to manage their technical needs and ensures successful deployment and maintenance of SentinelOne products.
Previous Experience at Broadcom Inc.
From 2019 to 2021, Jamee Mc Donald served as a Designated Support Engineer at Broadcom Inc. He was responsible for addressing specific client needs, providing bespoke support solutions, and ensuring high levels of customer satisfaction during his two-year tenure in Springfield, Oregon.
Long-Term Role at Symantec
Jamee Mc Donald worked as a Principal Technical Account Manager at Symantec from 2007 to 2019. Throughout his 12-year tenure, he acted as the primary contact for customers facing product issues, providing streamlined communication and resolution. He utilized industry-leading practices for upgrades, installs, and configuration while preemptively identifying and mitigating potential risks.
Early Career at Monaco Coach Corp
Between 2005 and 2007, Jamee Mc Donald held the position of Desktop Support Engineer at Monaco Coach Corp in Coburg, Oregon. In this role, he was responsible for troubleshooting and supporting desktop environments, contributing to uninterrupted business operations through reliable technical assistance.
Education at Poplar Bluff High School
Jamee Mc Donald completed his secondary education at Poplar Bluff High School. He attended the school from 1989 to 1995, during which time he laid the foundational skills that would later support his career in the technical field.
Experience with Energy Sector and NERC CIP
Jamee Mc Donald possesses extensive experience working with Energy customers, particularly within the North American Electric Reliability Corporation Critical Infrastructure Protection (NERC CIP) framework. His expertise enables him to navigate complex regulatory requirements and ensure compliance for his clients.
Knowledge of Banking Regulations
Jamee Mc Donald has a deep understanding of the banking sector, specifically pertaining to regulations such as the Graham/Leach/Bliley Act. His background includes working with large banking customers, helping them adhere to stringent regulatory standards.