Kenny Cho
About Kenny Cho
Kenny Cho is a Customer Success Engineer at SentinelOne with over 25 years of experience in the technology industry, having held various roles in software engineering, technical support, and customer success.
Current Role at SentinelOne
Kenny Cho is currently employed as a Customer Success Engineer at SentinelOne. In this role, he focuses on ensuring customer satisfaction by providing technical support and solutions for complex issues. His responsibilities include managing customer accounts, resolving technical problems, and ensuring successful product adoption and usage. Kenny's extensive experience in customer success and technical support makes him well-suited for this position.
Previous Role at ChaosSearch
From 2021 to 2022, Kenny Cho worked as a Senior Customer Success Engineer at ChaosSearch in Boston, Massachusetts. During this period, he was responsible for assisting customers with their data management and search solutions. His role involved resolving technical issues, providing product insights, and ensuring optimal use of ChaosSearch's services. His contributions helped enhance customer satisfaction and product engagement.
Experience at Zerto and Other Companies
Kenny Cho served as a Technical Support Engineer II at Zerto from 2020 to 2021 in the Greater Boston Area. Prior to this, he worked at The Collective Group as a Senior Software Consultant between 2017 and 2019. He has also held positions such as Senior Backup and Storage Engineer at Encore Technologies, Systems Administrator at IBM, and Software Consultant at Symantec. Kenny's extensive career has provided him with a robust understanding of various technical roles and responsibilities.
Educational Background
Kenny Cho holds a Bachelor of Science degree in Information and Computer Science from UC Irvine, which he obtained between 1993 and 1998. This educational foundation has supported his extensive 25-year career in the technology industry. His academic background enabled him to develop a strong technical skill set that he has applied across multiple high-profile roles in some of the industry's leading companies.
Extensive Experience in Technology Industry
With over 25 years of experience in the technology sector, Kenny Cho has held various positions in software engineering, technical support, and customer success. He has worked in both startup environments and large corporations, demonstrating his adaptability and breadth of knowledge. His career includes significant tenures at companies like Symantec and IBM, where he developed strong expertise in IT infrastructure, data protection, and software consulting.