Kristin Woodson
About Kristin Woodson
Kristin Woodson is a Customer Success Manager at SentinelOne in San Diego, California, with extensive experience in technical account management and client solutions across various industries.
Title
Kristin Woodson holds the position of Customer Success Manager at SentinelOne. She is based in San Diego, California, United States.
Current Role at SentinelOne
Kristin Woodson currently serves as a Customer Success Manager at SentinelOne. Located in San Diego, California, she is responsible for ensuring customer satisfaction and fostering long-term relationships with clients. Her role involves close interactions with clients to understand their needs and deliver effective solutions.
Former Role at Tradeshift
Kristin worked as a Technical Account Manager at Tradeshift for nine months between 2020 and 2021 in the United States. In this role, she provided technical support and account management services, assisting clients in optimizing their use of Tradeshift’s platform.
Former Role at Twilio Inc.
Kristin was employed as a Technical Account Manager at Twilio Inc. from 2018 to 2020 in the San Francisco Bay Area. For two years, she managed technical accounts, resolved client issues, and facilitated the successful implementation of Twilio’s communication solutions for corporate clients.
Role at Wood Mackenzie
Kristin Woodson served as a Client Solutions Executive at Wood Mackenzie from 2012 to 2018, working in both New York and the Greater San Diego Area for six years. During her tenure, she led training sessions, notably increasing training by 58% for one of the company's largest clients. She played a significant role as a lead trainer and contributed to client retention, elevating it from 80% to 90%.
Education
Kristin studied at Université Paris-Sorbonne, where she achieved a Diploma of French Language & Culture. Her academic focus included French Literature & Culture.
Early Career at BNP Paribas
Kristin worked as an EFX Onboarding Associate at BNP Paribas from 2009 to 2012. During her three-year tenure, she addressed client requests and drove revenue through resolving issues with the electronic trading system, notably by facilitating the electronic trading platform and working with global clients to build strong relationships.
Early Career Roles
Kristin held various roles early in her career, including IT Trade Floor Analyst at Dresdner Bank from 2005 to 2009 and End User Education Specialist at Unilever from 2002 to 2005. She also served as a Technical Support / Service Desk Analyst at Unilever from 2001 to 2002.