Madlena Kapelevich
About Madlena Kapelevich
Madlena Kapelevich is a Technical Account Manager at SentinelOne in Tel Aviv, Israel, with over a decade of experience in cybersecurity and technical support roles.
Current Roles at SentinelOne
Madlena Kapelevich currently holds two positions at SentinelOne in the Tel Aviv Area, Israel. As a Technical Account Manager, and as a Senior Technical Support Engineer, she is responsible for managing technical issues for strategic customers and ensuring the smooth operation of SentinelOne's security solutions.
Previous Experience at Skybox Security
Prior to her current roles, Madlena Kapelevich worked at Skybox Security as an Escalations Team Leader for eight years, from 2010 to 2018. In this capacity, she led the escalations team, handling complex customer issues and ensuring high levels of customer satisfaction.
Earlier Roles in QA and Engineering
Madlena Kapelevich has a strong background in quality assurance and integration engineering. She worked at Big Band as a Senior QA and Integration Engineer from 2006 to 2010, and at Check Point as an Escalation Support Engineer from 2005 to 2006, and as an Automation Engineer from 2001 to 2003. Additionally, she was a QA and Automation Engineer at Allot Ltd from 1999 to 2000.
Educational Background
Madlena Kapelevich holds a Bachelor's Degree from Bar-Ilan University, where she studied English Language and Literature, and French Language & Culture from 1992 to 1996. She furthered her education in Computer Science at The Open University of Israel from 1999 to 2002.
Expertise in Cybersecurity Products
With over a decade of experience, Madlena Kapelevich has hands-on expertise with a variety of cybersecurity products, including Cisco, Check-Point, Palo-Alto Networks, Juniper, Fortigate, and F5. Her deep understanding of security management processes and information security compliance standards makes her a valuable asset in the field.