Matan Adar Gershberg
About Matan Adar Gershberg
Matan Adar Gershberg is a Senior Technical Support Specialist at SentinelOne in Tel Aviv, with extensive experience in technical support and team management.
Current Role at SentinelOne
Matan Adar Gershberg is currently employed at SentinelOne as a Senior Technical Support Specialist in the Tel Aviv area, Israel. His role primarily involves providing advanced technical support to clients, ensuring their systems operate efficiently and troubleshooting any issues that may arise. His responsibilities include direct client interaction, issue resolution, and contributing to SentinelOne’s mission of delivering robust cybersecurity solutions.
Previous Experience at SPIKEIT
Matan served as the Head of Professional Services at SPIKEIT from 2016 to 2019. In this capacity, he led various professional service initiatives, harnessing his technical expertise and leadership skills to manage support teams. His role included strategic planning, project management, and enhancing client satisfaction through effective service delivery.
Career at BUFFERZONE Security
From 2013 to 2016, Matan worked at BUFFERZONE Security as a Pre-Post Sales Engineer. During this period, he was responsible for providing comprehensive technical support during both pre-sale and post-sale stages. This role allowed him to utilize his problem-solving skills to assist clients in implementing security solutions and ensuring their efficacy post-deployment.
Educational Background
Matan Adar Gershberg has an educational background that includes studies at The Open University, where he earned credentials in Psychology and Business Management. Additionally, he attended Gome Israeli Center for Coaching, achieving qualifications in Coaching and Gishur (Mediation). His diverse educational background supports his technical and managerial roles, enhancing his problem-solving and communication skills.
Skills and Expertise
Matan is known for his extensive experience in both pre-sale and post-sale technical support roles, alongside a strong background in managing and building support teams. He possesses significant experience in project planning, resource estimation, and strategic planning. His expertise includes developing business strategies, problem-solving, and decision-making. Matan is also passionate about innovation and creating new solutions, demonstrating his desire to drive continuous improvement and efficiency.