Michel Piquer
About Michel Piquer
Michel Piquer is a Technical Support Engineer at SentinelOne in Amsterdam-Zuid, North Holland, Netherlands, with over two decades of experience in technical support and customer service roles.
Current Role at SentinelOne
Michel Piquer is currently employed as a Technical Support Engineer at SentinelOne in Amsterdam-Zuid, North Holland, Netherlands. Since joining SentinelOne in September 2020, he has been involved in providing technical assistance and support to clients, ensuring optimal use of the company's cybersecurity products. His role involves troubleshooting, resolving technical issues, and collaborating with various teams to enhance customer satisfaction.
Previous Positions at Kaspersky Lab Benelux
Prior to his current position, Michel Piquer worked at Kaspersky Lab Benelux, located in Utrecht, Utrecht, Netherlands. Over a span of four years, he held the positions of Technical Account Manager and Technical Support Engineer. His responsibilities included providing comprehensive technical support, managing client accounts, and ensuring the effective deployment and use of Kaspersky's security solutions.
Experience at CDK Global
Michel Piquer's tenure at CDK Global spanned six years, where he held the roles of Trainer and Consultant. In these positions, he was responsible for training clients on the company's software products and providing consultancy services to optimize their usage. Additionally, he worked as a Customer Support Employee for two years, addressing technical issues and enhancing customer support services.
Early Career Roles
Michel Piquer began his career in the IT industry at IT-Group as a Helpdeskmedewerker in 1998. He then moved to CSG International, where he continued in a similar role for two years. These early positions provided him with foundational experience in technical support and customer service, setting the stage for his subsequent career advancements.
Two Decades of Experience in Technical Support
With over two decades of experience in technical support and customer service, Michel Piquer has cultivated a deep understanding of the industry. His extensive career includes roles at various companies, where he has consistently provided top-tier technical assistance and support. His long-term commitments to each organization reflect his expertise and dedication to the field.