Peter Young
About Peter Young
Peter Young is an Escalation Manager at SentinelOne in Eugene, Oregon, with extensive experience in enterprise security software and technical support.
Current Role at SentinelOne
Peter Young is currently employed at SentinelOne as an Escalation Manager focusing specifically on Windows and FedRamp environments. His role is based in Eugene, Oregon, United States. As an Escalation Manager, he is responsible for handling high-priority issues and ensuring efficient resolution of escalations within the company.
Previous Positions at SentinelOne
Before his current role, Peter Young served in multiple positions at SentinelOne. He was the US Team Lead - Product Support from 2019 to 2022, managing a team and coordinating support operations. During the same period, he also worked as a Tier II Support Engineer, addressing complex technical issues. Prior to these, he was a Senior Support Engineer from 2018 to 2019, focusing on customer support and product troubleshooting.
Experience at Symantec
Prior to his tenure at SentinelOne, Peter Young worked at Symantec. From 2013 to 2018, he was a Senior Technical Account Manager in Springfield, OR, supporting enterprise clients with their technical needs. He initially joined Symantec as a Technical Support Analyst in 2012, holding that position for one year before transitioning to a more senior role.
Early Career at Albertsons
Peter Young began his career at Albertsons, where he worked for a total of 15 years. He initially held the position of Checker from 1997 to 2006 in Eugene, OR. He then advanced to the role of Scan Coordinator, working from 2006 to 2012, where he likely managed pricing accuracy and other tasks related to store operations.
Education Background
Peter Young completed his high school education at International High School, earning his High School Diploma between 1994 and 1998. This foundational education set the stage for his long and diverse career in customer service and technical support roles.