Scott Cox
About Scott Cox
Scott Cox is a Sr. Support Engineer at SentinelOne with over 15 years of experience in technical support roles, primarily at Symantec.
Current Position at SentinelOne
Scott Cox serves as a Sr. Support Engineer at SentinelOne in the Eugene, Oregon Area. He joined the company in December 2018. His role involves providing advanced technical support and ensuring customer issues are resolved efficiently.
Career at Symantec
Scott Cox spent a significant portion of his career at Symantec, accumulating 12 years of experience. He started as a Technical Support Analyst in 2006, transitioned to a Technical Support Engineer in 2007, and finally served as a Senior Principal Technical Support Engineer from 2008 to 2018. His roles involved escalating technical support issues, mentoring junior engineers, and improving support processes.
Previous Experience at Accor
Before entering the tech industry, Scott Cox worked at Accor as a Motel 6 Property Night Auditor from 2001 to 2006. During this period, he was responsible for overseeing the nightly operations of the property, maintaining financial records, and ensuring guest satisfaction.
Education at Lane Community College
Scott Cox studied at Lane Community College from 2004 to 2005. This period marked an essential phase in his academic journey and provided him with foundational knowledge that aided his transition into technical roles.
Education at Umpqua Community College
Scott Cox attended Umpqua Community College from 2000 to 2001. This academic experience helped lay the groundwork for his future educational pursuits and career in technical support.