Sean Pengra
About Sean Pengra
Sean Pengra is the Senior Manager of the Technical Account Manager Team at SentinelOne, based in Eugene, Oregon, overseeing a team of over 30 managers and more than 114 accounts across North and Latin America.
Current Position at SentinelOne
Sean Pengra is currently employed as the Senior Manager of the Technical Account Manager team at SentinelOne, located in Eugene, Oregon, United States. In this role, he oversees a team of over 30 Technical Account Managers who are spread across North and Latin America. His responsibilities include overseeing more than 114 accounts, providing direction, setting long-term goals, and improving customer satisfaction within his team.
Experience at SentinelOne
Before his current role, Sean Pengra served as Manager of the Technical Account Manager team at SentinelOne from 2022 to 2023. Prior to that, he held the position of Senior Technical Account Manager from 2019 to 2021. Throughout these roles, his responsibilities involved providing leadership and managing technical account activities. His focus has consistently been on improving customer relationships and satisfaction through effective team leadership and account management.
Previous Roles at Symantec
Sean Pengra worked at Symantec in various capacities over a span of 11 years. His most recent role at the company was Principal Technical Account Manager, which he held from 2017 to 2019 in Springfield, Oregon. Before that, he was a Senior Remote Product Specialist from 2008 to 2017 and earlier held the position of Technical Support Engineer from 2008 to 2010. During his tenure, he gained substantial experience in technical support, product specialization, and account management.
Early Career and Sales Experience
Sean Pengra began his career in sales, working as a Sales Representative at AT&T Mobile Tel from 2007 to 2008. Prior to that, he was an Assistant Grocery Manager at Albertsons from 2004 to 2007. These initial roles provided him with foundational skills in customer service and sales, which have been beneficial throughout his subsequent career in technical account management.
Educational Background
Sean Pengra studied Computer Science at the University of Oregon from 2002 to 2007. This academic background laid the groundwork for his extensive career in technical support and account management. His education provided him with the technical expertise required to navigate complex issues and drive customer success in his professional roles.