Tess Napili
About Tess Napili
Tess Napili is the Principal Technical Writer at SentinelOne, with a background in technical writing at Sonatus, Salesforce, and Cisco Systems, Inc. She holds a BA in Physics from Reed College and is passionate about making complex information accessible.
Principal Technical Writer at SentinelOne
Tess Napili currently holds the position of Principal Technical Writer at SentinelOne. Her role involves converting complex technical information into easy-to-understand content. She collaborates closely with UX designers, product managers, and engineers to enhance the clarity of user interfaces and reduce friction. Her focus on creating scalable and well-structured content helps improve the overall user experience.
Technical Writer at Sonatus in 2024
In 2024, Tess Napili worked as a Technical Writer at Sonatus for a brief period of 4 months. While at Sonatus, she contributed to the development of documentation, enhancing the readability and accessibility of technical content.
Lead Technical Writer at Salesforce
From 2011 to 2023, Tess Napili served as a Lead Technical Writer at Salesforce in San Francisco, CA. During her 12-year tenure, she was responsible for converting complex information into user-friendly documentation. She played a significant role in collaborating with cross-functional teams to improve content clarity and consistency, ensuring that user needs were effectively addressed.
Senior Technical Writer at Cisco Systems
Tess Napili held the position of Senior Technical Writer at Cisco Systems, Inc. from 1999 to 2011, based in San Jose, CA. Over these 12 years, she developed extensive documentation that supported both internal and external users. Her work involved closely collaborating with engineers and product managers to create clear, comprehensive technical content.
Education in Physics at Reed College
Tess Napili studied Physics at Reed College, where she earned a Bachelor of Arts degree (BA) from 1992 to 1997. Her education laid a strong foundation for her technical writing career, providing her with the analytical skills necessary to understand and convey complex technical information effectively.