Tom Bakker
About Tom Bakker
Tom Bakker is a Senior Manager of Professional Services at SentinelOne in Eugene, Oregon, with extensive experience in technical support and account management roles at various companies including Symantec and Microsoft.
Current Role at SentinelOne
Tom Bakker currently holds the position of Senior Manager, Professional Services at SentinelOne. He operates out of Eugene, Oregon, United States, in a hybrid work environment. In this role, he manages all Professional Services and Guided Onboarding in the Americas, a responsibility he has undertaken since April 2024. His role likely involves overseeing the implementation and optimization of SentinelOne's cybersecurity solutions for clients across the region.
Previous Roles at SentinelOne
Before his current position, Tom Bakker served in multiple roles at SentinelOne. From 2021 to 2024, he was the Manager, Customer Success Engineering. Prior to that, he held the title of Team Lead, Technical Account Manager (US) from 2019 to 2021. His initial role at the company was as a Technical Account Manager from 2018 to 2019. Throughout these positions, he was based in Eugene, Oregon, indicating a significant dedication to the region and continuous professional growth within the company.
Career at Symantec
Tom Bakker spent a significant portion of his career at Symantec, where he held various roles from 2002 to 2018. His most recent roles included Sr. Principal Technical Account Manager from 2010 to 2018, and Program Manager from 2008 to 2010. He also served as Principal Technical Account Manager from 2004 to 2008, and earlier as Sr. Product Support Analyst and Product Support Analyst during his initial years with the company. His work was primarily based in Springfield, Oregon, covering a span of almost 16 years.
Technical Expertise and Experience
Tom Bakker possesses extensive technical expertise, particularly in Windows operating systems. His knowledge spans systems such as Windows NT, 2000, XP, VISTA, 8, 8.1, 10, 2003, 2008, 2008 R2, 2012, 2012 R2, 2016, and 2019. He also has significant experience with Symantec products including NAV, SAV, SMSMSE, Brightmail, Symantec Scan Engine, and Symantec Protection Engine. Furthermore, he has a robust background in SQL and SAAS security solutions, showcasing a well-rounded skill set in both software and systems management.
Educational Background
Tom Bakker's educational background includes studying Computer Science at De Haagse Hogeschool / The Hague University of Applied Sciences from 1995 to 1997. He also achieved his MCSE after studying Windows NT 4.0 at AZLAN NETHERLANDS in 2000. Additionally, he completed his High School education at Minkema Scholengemeenschap, where he received VWO, a High School/Secondary Diploma, from 1992 to 1994.