Tommy Nguyen
About Tommy Nguyen
Tommy Nguyen is an IT System Engineer at SentinelOne with extensive experience in VoIP telecommunications, team leadership, and project management.
Title
Tommy Nguyen is currently an IT System Engineer at SentinelOne based in Mountain View, CA.
Professional Experience
Tommy Nguyen has extensive experience in various IT roles across multiple companies. He has worked at organizations such as 8x8, [24]7.ai, Infinera, Pharsight Corporation, Santa Clara Water District, XO Communications, and Central Coast Alliance-Health. His roles have ranged from Sr. IT Engineer I, Senior System Engineer, Information System Engineer 2, IT Support Specialist, Help Desk Support/IT System Tech, DSL IP Administrator/VPN Network Engineer, to Information System Support.
Education and Certifications
Tommy Nguyen studied Computer and Information Sciences, General at Cal State Hayward and earned an Associate of Science in Computer Science from DeAnza College. He holds certifications as a Microsoft Certified Systems Engineer (MCSE) and a Cisco Certified Network Associate (CCNA).
Skills and Expertise
Tommy is skilled in VoIP telecommunications, team leadership, and project management. He is proficient in managing multiplatform networks, conducting proof of concept (POC) projects, and user documentation. His technical skill set includes TCP/IP, DNS, DHCP, VPN, Office365, Okta, and Google GSuite. He is also experienced in using software tools like System Center Configuration Manager 2012, Veritas Backup Exec, and NetBackup.
IT Infrastructure and Support
Known for his key role in IT infrastructure support, Tommy has a strong background in both desktop and remote global IT support. He is adept at using hardware from Dell, Lenovo, HP, IBM, and Apple, and has a strong attention to detail and the ability to manage multiple priorities. His work involves optimizing workflows and maximizing system administration impact.