Vitoria F.
About Vitoria F.
Vitoria F. is a Sr. Customer Success Manager at SentinelOne with nearly a decade of experience in top SaaS companies, fluent in English, Italian, and Portuguese.
Title and Current Position
Vitoria F. currently holds the position of Sr. Customer Success Manager at SentinelOne, working in a remote capacity. With extensive experience in the field of customer success, she continues to excel in optimizing customer experiences and fostering client relationships in the cybersecurity industry.
Previous Experience at Secureframe
Prior to her role at SentinelOne, Vitoria F. worked at Secureframe as a Customer Success Manager for a period of seven months in 2023. During her tenure, she was responsible for ensuring client satisfaction and helping customers navigate the complexities of Secureframe's compliance automation solutions.
Career at Zscaler
From 2021 to 2023, Vitoria F. served as Customer Success Manager - Strategic at Zscaler, based in London, England. Over these two years, she focused on building strategic client relationships and ensuring that customers achieved success using Zscaler's cloud security solutions.
Previous Roles in Customer Success and Cybersecurity
Vitoria F.'s career includes significant roles at Cisco and Vodafone. At Cisco, she was a Cybersecurity Customer Success Manager - Strategic from 2019 to 2021, working with clients in London to enhance their cybersecurity postures. Before that, she was at Vodafone for eight months in 2018, serving as the Cloud & Security Global Account Manager, where she managed global accounts and drove cloud and security solutions.
Educational Background
Vitoria F. graduated from Faculdades Integradas de Arararaquara (Faculdades Logatti) with a Bachelor of Engineering (B.E.) in Environmental Engineering in 2014. Earlier, she achieved a qualification in Tourism and Economic Management from I.I.s.s. Guido Galli in Bergamo, Italy. This diverse educational background has equipped her with a strong foundation in both technical and business aspects.